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Frequently Asked Questions
Yes, we offer free worldwide shipping, covering all freight costs to your destination.
*However, please note that local customs, taxes, and duties may still apply depending on your region.
We also run exclusive discounts and promotions throughout the year, particularly during new product launches, so keep an eye out for special deals!
Delivery times depend on your location. Orders within Asia typically take 5-7 business days, while shipments to Western regions may take 7-16 days. Detailed delivery information will be provided in your confirmation email, so do look out for it!
For any order-related support, please use our website’s support chat for the fastest and most efficient assistance. Kindly avoid reaching out via social media, as our backend is best managed through the support system. We're happy to help!